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Privacy Policy

 

Nicolas Mussy – Online Personal Trainer
Effective date: 01 September 2025

Nicolas Mussy (“I”, “me”, “my”) operates the website at nicolasmussy.com (the “Service”).

This page explains how I collect, use, disclose and protect your personal data when you use the Service, and the choices you have about that data. By using the Service, you agree to this policy. Capitalised terms not defined here have the meanings given in my Terms and Conditions.

 

Definitions

 

Service
The website located at nicolasmussy.com, operated by Nicolas Mussy.

 

Personal Data
Information about a living person who can be identified from that information alone or in combination with other information.

 

Usage Data
Data collected automatically through the Service or its infrastructure (for example, page views, time on page).

 

Cookies
Small files placed on your device (computer or mobile) to store information.

 

Data Controller
The person who determines why and how Personal Data is processed. For this Service, the Data Controller is Nicolas Mussy.

 

Data Processors (Service Providers)
Third parties that process data on my behalf to help deliver the Service.

 

Data Subject (User)
Any living individual using the Service whose Personal Data is processed.

 

Information I Collect and Use

I collect several types of information to provide and improve the Service.

 

Types of Data Collected

 

Personal Data
While using the Service, I may ask you to provide certain information that can be used to contact or identify you, including but not limited to:

  • Email address

  • First and last name

  • Phone number (if you choose to provide it)

  • Cookies and Usage Data

I may use your Personal Data to send you updates, newsletters or marketing messages related to the Service. You can opt out at any time by using the unsubscribe link in those emails.

 

Usage Data
I may collect information on how the Service is accessed and used, such as your IP address, browser type and version, pages visited, time and date of visits, time spent on pages, device identifiers and diagnostic data.

 

Tracking & Cookies
I use cookies and similar technologies to operate, analyse and improve the Service. Cookies may include an anonymous unique identifier. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Service may not function properly without cookies.

Examples of Cookies I use:

  • Session Cookies (to operate the Service)

  • Preference Cookies (to remember settings)

  • Security Cookies (for security)

 

How I Use Data

I use collected data to:

  • provide and maintain the Service;

  • notify you about changes to the Service;

  • enable interactive features when you choose to use them;

  • provide customer support;

  • analyse usage to improve the Service;

  • monitor and protect the Service, detect and address technical issues;

  • send you news, offers and information about goods/services similar to those you already purchased or enquired about, unless you opt out.

 

Legal Bases under GDPR/UK GDPR

If you are in the EEA or UK, my legal bases for processing your Personal Data depend on the context:

  • Contract: to perform a contract with you (e.g., deliver coaching).

  • Consent: where you have given clear consent (you can withdraw at any time).

  • Legitimate interests: to operate, protect and improve the Service, where not overridden by your rights.

  • Payment processing: to handle payments and prevent fraud.

  • Legal obligation: to comply with the law (e.g., tax/accounting).

 

Data Retention

I keep Personal Data only as long as necessary for the purposes in this policy. I will retain and use Personal Data to comply with legal obligations, resolve disputes and enforce agreements.
Usage Data is generally retained for a shorter period unless needed to improve security/functionality, or where a longer retention period is required by law.

 

International Transfers

Your information may be transferred to and stored on servers outside your region, where data protection laws may differ. If you are outside the United Kingdom and choose to provide information, note that data is transferred to the UK and processed there. I take reasonable steps to ensure appropriate safeguards are in place and that your data is treated securely in accordance with this policy.

 

Disclosures

 

Law enforcement
I may disclose Personal Data if required to do so by law or in response to valid requests by public authorities.

 

Legal requirements
I may disclose Personal Data in good faith where necessary to:

  • comply with a legal obligation;

  • protect and defend my rights or property;

  • prevent or investigate possible wrongdoing in connection with the Service;

  • protect the personal safety of users or the public;

  • protect against legal liability.

 

Security

I take reasonable technical and organisational measures to protect your data. No method of transmission over the internet or electronic storage is completely secure; I cannot guarantee absolute security.

 

Your GDPR/UK GDPR Rights

If you are in the EEA or UK, you have the right to:

  • Access, update or delete the Personal Data I hold about you;

  • Rectification of inaccurate or incomplete data;

  • Object to processing in certain circumstances;

  • Restriction of processing in certain circumstances;

  • Data portability in a commonly used, machine-readable format;

  • Withdraw consent at any time where processing is based on consent.

I may ask you to verify your identity before responding. You also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK).

 

Service Providers

I may employ third-party companies and individuals to facilitate the Service, provide the Service on my behalf, perform Service-related tasks or assist in analysing how the Service is used. These providers have access to Personal Data only to perform these tasks and are obligated not to disclose or use it for other purposes.

 

Analytics

 

I may use analytics services to monitor and analyse Service usage.

 

Google Analytics
Google Analytics tracks and reports website traffic. Google may use the collected data to contextualise and personalise ads. You can opt out by installing the Google Analytics opt-out browser add-on. For details, see Google’s Privacy & Terms: https://policies.google.com/

 

Payments

If you purchase paid services, payments are processed by third-party processors. I do not store your full card details.
Processor: Stripe – Privacy Policy: https://stripe.com/gb/privacy
These processors follow PCI-DSS standards to help ensure secure handling of payment information.

 

Links to Other Sites

The Service may contain links to third-party websites I do not operate. If you click a third-party link, you will be directed to that site. I recommend you review the Privacy Policy of every site you visit. I have no control over and assume no responsibility for the content, privacy policies or practices of third-party sites or services.

 

Children’s Privacy

The Service is not directed to anyone under 18. I do not knowingly collect Personal Data from children. If you are a parent/guardian and believe your child has provided Personal Data, please contact me so I can delete it.

 

Changes to This Policy

I may update this Privacy Policy from time to time. I will post the new Privacy Policy on this page and update the “Effective date” above. Please review this page periodically for changes. Changes take effect when posted.

 

Contact

Questions about this Privacy Policy? Contact coach.mussy@gmail.com

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